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Website privacy

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your information.

Updated 29 October 2026. This notice covers the Cognixoft company website and its inquiry form.

Who to contact.

For website privacy questions or to request deletion of an inquiry, contact hello@cognixoft.com. We may need to establish that a request relates to your information before acting.

What the form collects.

The inquiry form asks for your name, email address, optional organization, selected topic, message and any optional scoping answers. This is used to review and follow up on your inquiry. With JavaScript enabled, you review the details before choosing Send inquiry. Optional answers are kept by topic in page memory while you edit; only the selected topic’s answers are submitted. This draft is not put in browser storage or a URL. The native form can submit directly without JavaScript. Do not submit health records, clinical responses or other sensitive personal information.

Where an inquiry goes.

Submitted inquiries are stored in the website’s MySQL database on Hostinger and are available through a password-protected owner inbox. No confirmation email is sent. They are not posted publicly. A successful receipt means the inquiry has been saved; it does not mean a confirmation email has been sent.

Retention and deletion.

Inquiries are kept for review and follow-up until deleted by the website owner or in response to a verified deletion request. This website is not a patient-record system.

Hosting and abuse protection.

This website is hosted by Hostinger. The inquiry service uses a short-lived, salted hash of connection information to limit repeated submissions. Raw connection addresses are not stored in inquiry records, and form contents are not written to application logs.

Product Lab previews.

The sample Product Lab saves its example workspace in this browser’s local storage, including up to eight previous editable states for undo. The activity record stores only action type, product and time; undo history also retains the prior example content. Prototype entries are not submitted to the inquiry API or database. Downloads are created on this computer. Each “Reset example” restores that product’s sample examples; clearing browser storage removes the saved lab workspace. Sharing previews are visual examples, not access controls. Do not enter real clinical, participant or sensitive personal information.

Website analytics.

This website package does not collect visitor analytics or page-load totals. Hostinger may process technical access information as part of providing hosting and security.

Cookies, sign-in and external services.

The public marketing pages do not set site analytics or advertising cookies. Fonts and images are hosted with the website. The owner inbox uses a secure, essential session cookie after sign-in. Only the configured owner account can view or delete inquiries. Your email provider handles messages you choose to send directly.

Reading and display preferences.

Reading size, font, spacing, contrast, layout, focus and navigation preferences are optional. By default, only these display choices are saved on your device. Turn off “Remember on this device” to keep them only for this tab’s session. They are not attached to inquiries, used to infer a disability or sent to the inquiry service. Reset preferences removes the saved choices without deleting sample workspaces. Optional read aloud uses only English voices reported as on-device by the browser, starts only when requested and is unavailable in sample workspaces and the owner inbox. No text is sent to a Cognixoft speech service. Accessibility help and feedback.

Connected pilot and local team accounts.

The connected browser pilot saves fictional planning examples in this browser and offers a reviewed backup restore. It uses a separate storage key from Product Lab. Downloaded reviews and backups can contain the text you enter; keep them private.

The optional local team foundation is restricted to the loopback preview on this computer. It stores test-account emails, salted password hashes, organisation memberships, invitation hashes, session hashes and fictional workspace documents in the local database. Raw passwords and invitation codes are not stored. Its activity record contains action types, actor/entity references, revisions and times, excluding planning text and credentials.

Team invitations are email-bound codes copied by the owner; no invitation or recovery email is sent. Sessions expire after 30 minutes of inactivity or eight hours in total. Sign out to end the current session; changing the password revokes other sessions. This engineering preview is not a clinical record system. Account deletion, verified email recovery, live hosting and production retention controls are not implemented. Do not enter patient or participant information.

Person-directed Profile, Prepare and Access previews.

The fictional inclusion studio is separate from Product Lab. It works in the current tab until you explicitly choose Save on this device. Its browser backup contains the preference fields, saved preparation versions and communication cards you enter. Stop saving removes that browser copy; local-account records remain separate. Exports and already downloaded copies cannot be recalled.

Optional account sharing runs only on this computer’s loopback server. A private account profile has fixed versions. A share names one existing local account, one context and selected fields with a 1, 7 or 30 day expiry. Only a hash of the access code is stored. The receiving account must also have the appropriate local organisation membership. Other members and owners do not receive automatic access to the person’s profile.

Revocation and expiry stop new recipient requests; they do not erase an already viewed/downloaded copy or delete the owner’s saved version. Access is rechecked on open/refresh, and the receiving view clears on its known expiry or when the page is hidden. The local arrangement record contains the entered action, responsible role, status and the person’s separate review. Activity records exclude preferences, action text, code values and review notes. No external messages or background monitoring are performed.

These are fictional engineering previews. Do not enter real clinical, sensitive support or participant information. Production identity, retention/deletion, safeguarding, verified adjustment delivery and operational arrangements require separate work.

Owner follow-up and optional alerts.

The owner can save private follow-up stages and notes with an inquiry. If owner notifications are enabled, an alert contains only the reference and a link to the protected inbox. It does not include your name, email address or message. No confirmation email is sent to the person submitting the form.

Separate product notices.

Privacy information for future products or clinical services will be specific to their purpose and data handling. This website notice does not replace those notices.